Refund & Return Policy Website: www.gloyam.com At Gloyam.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help with easy returns and refunds.1. Return EligibilityYou may request a return or exchange if:The product is damaged, defective, or incorrectYou received the wrong size or itemThe item is unused, in original packaging, and with tags intactThe return request is made within 7 days of deliveryNote: Some items such as innerwear, custom-printed items, or clearance sales may not be eligible for return. Please check product details before purchasing.2. How to Request a ReturnTo initiate a return, please contact us via:📧 Email: help@gloyam.com 📞 Phone: [+916391998203] 🕐 Support Hours: [24/7]Provide your Order ID, reason for return, and clear photos (if applicable). Our support team will guide you through the process.3. Refund ProcessOnce we receive and inspect the returned item, we will:Approve the refund if it meets return criteriaProcess the refund to your original payment method within 5–7 business daysRefund Methods:UPI / Net BankingCredit/Debit CardWallet (if applicable)4. Exchange PolicyIf you want to exchange an item (e.g., for a different size or color), you can request an exchange instead of a refund, subject to stock availability.5. Shipping CostsIf the return is due to a Gloyam error (defective/wrong item), we cover return shipping.If the return is due to customer preference, shipping charges are non-refundable and return courier costs must be borne by the customer.6. Order CancellationYou can cancel your order before it is shipped by contacting customer support. Once dispatched, the cancellation must be processed as a return.7. Non-Returnable ItemsCertain items are non-returnable, including:Innerwear & hygiene-sensitive productsPersonalized or customized itemsGift cards or digital downloadsFinal clearance sale items8. Contact UsFor any return/refund-related questions, reach out to us:📧 Email: help@gloyam.com 📞 Phone: [+916391998203]
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